Research of satisfaction of users by educational favour

Authors

  • Olena Myroshnychenko Донецький національний технічний університет, Ukraine

DOI:

https://doi.org/10.21847/1728-9343.2011.6(113).17217

Keywords:

user, satisfaction, students of Institute of higher, quality, standard, enterprises-employer, graduating student

Abstract

In the article the question of satisfaction of users (by potential enterprises - employers) is explored by quality of preparation of young specialists (graduating students of Institute of higher), analysis, which will allow to expose weak sides educations, their improvement and control from the side of guidance of high school.

Author Biography

Olena Myroshnychenko, Донецький національний технічний університет

старший викладач кафедри управління якістю

References

Измерение удовлетворенности потребителя по стандарту ИСО 9000:2000 / Н. Хилл, Б. Сельф, Г. Роше. - М. : Издательский Дом "Технологии", 2004. - 192 с.

Міжнародний стандарт ISO 9001:2008. Системи менеджменту якості. Вимоги. - Вид. ISO, 2008. - 42 с.

ДСТУ-П IWA 2:2007 "Системи управління якістю. Настанови щодо застосування ISO 9001:2000 у сфері освіти". Чинний від 03 вересня 2007 р. - К. : Держспоживстандарт України, 2008. - 62 с.

Миляева Л. Г. Кадровая политика (методический инструментарий) / Л. Миляева, Н. Волкова // Высшее образование в России. - 2006. - № 1. - С. 139-149.

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Published

2013-09-23

How to Cite

Myroshnychenko, O. (2013). Research of satisfaction of users by educational favour. Skhid, (6(113), 46–49. https://doi.org/10.21847/1728-9343.2011.6(113).17217

Issue

No. 6(113) (2011)

Section

Economy

License

Copyright (c) 2013 Olena Myroshnychenko

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